acting joint chairs of GLERA met the estate manager on 18th Nov to discuss working together to improve the estate

- Michelle informed us that the City of London has commissioned a review of cleaning standards across all estates.  We will hear about the outcome in early 2020.

- we asked about the recent drain blockage problems. Michelle advised us that a survey is planned soon and she will let us know the details at our next meeting

- we talked about the low turnout from residents at the estate drop-in in November 2019. We all agreed that resident engagement can be a challenge - we suggested that the City looks at ways to improve resident voice.  We will address again at our next meeting.

- we agreed to meet regularly and our next meeting will be in January 2020