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Philippe Rogueda posted a discussion

Electric meter reading

Would anyone know what is going on with the meter readings on the estate? a form was circulated so the staff would read the meters every month, but nothing seems to have happened. Would anyone have a key to the meter cupboard so I could take a reading? Thanks.See More
yesterday
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Rosy Tam updated an event

Let's talk about future development in the City of London! at Lower Ground Floor Golden Lane Community Centre

June 5, 2023 from 6:30pm to 8:30pm
Come along to an architecture student-led initiative and imagine the City of London at Net Zero from the Museum of London site to Barbican and Golden Lane Estate.Let's talk about future development in the City of London and spark ideas on alternative proposal!Can we retrofit more buildings?Can we reuse materials and repair our homes and workplaces?Can we take part in taking care of our buildings?What would the future of our city and neighbourhood look like?Light refreshments and tea will be provided.Come and join us on Monday 5th June @ 6.30 - 8.30pm at Lower Ground Floor Golden Lane Community Centre.This is a…See More
Friday
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Helen Ford posted an event
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Memories Unlocked Reminiscence Group at Barbican Library

June 2, 2023 at 2pm to July 21, 2023 at 3:30pm
A reminiscence group with a difference! Come along to explore memories through painting in watercolours. Plus various crafts and conversation.Free-all materials provided.Londoners of all ages welcome!Runs for 8 weeks. (Attendance required for every week).Call us or email barbicanlib@cityoflondon.gov.uk or visit the library enquiry desk to book your place.See More
Friday
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An event by Rosy Tam was featured

Let's talk about future development in the City of London! at Lower Ground Floor Golden Lane Community Centre

June 5, 2023 from 6:30pm to 8:30pm
Come along to an architecture student-led initiative and imagine the City of London at Net Zero from the Museum of London site to Barbican and Golden Lane Estate.Let's talk about future development in the City of London and spark ideas on alternative proposal!Can we retrofit more buildings?Can we reuse materials and repair our homes and workplaces?Can we take part in taking care of our buildings?What would the future of our city and neighbourhood look like?Light refreshments and tea will be provided.Come and join us on Monday 5th June @ 6.30 - 8.30pm at Lower Ground Floor Golden Lane Community Centre.This is a…See More
Thursday
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Do you have Full Fibre (FTTH) Broadband?

I'm interested to know any resident's experiences of full fibre (FTTH) Broadband (where you have had optical fibre cable installed directly into your home), as I am considering signing up.

  • Which provider did you sign up to?
  • Are you happy with the service?
  • Is it a reliable service?
  • Do you get the speeds that you were promised?
  • Have you needed to use their customer service (after installation) and if so has it been ok?

Please post here or direct message me if you prefer.

Thank you!

Views: 508

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Replies to This Discussion

Permalink Reply by Christine Clifford on March 21, 2020 at 22:26
We have Community Fibre and have had excellent customer service and few problems
Permalink Reply by Jax on September 18, 2020 at 15:27
I have had community fibre for over a year it’s not very good at all . I have had so many issues and the speed is not at all what they promised and since kick down constant dropouts .
You also have to have a modem and a router and they had to drill a hole through my front door frame and run cables around to phone point .. I’m looking elsewhere now too let me know what you find.
Permalink Reply by Peter Luckham on September 19, 2020 at 9:38

Hi Jax

Thanks for sharing your experience.  It seems from the postings so far that most people have gone with Community Fibre and the different experiences are quite varied across the Estate.  It might be interesting to see which building each person is located in to see if the issues are related to specific buildings / parts of the infrastructure.

My understanding is that each provider runs their own fibre cable, so if you switch provider then the existing cable has to be replaced by the new provider.  This is one reason that I have so far held off.  I understand that this will change once Openreach provide service and can lay a cable that can be reused regardless of future changes in provider.  So I would be interested to know if your new provider can confirm if this is the case or not.

Permalink Reply by Jax on September 24, 2020 at 14:50

I’m in Cuthbert Harrowing 

Permalink Reply by Peter Luckham on September 24, 2020 at 15:53

OK - thanks

Permalink Reply by Tim Godsmark on September 24, 2020 at 14:41

Hi Peter,

We have Community Fibre in Hatfield House. We are happy with it especially when, after finding that they had uprated their service speeds, I called them and they doubled our speed to 400Mb at a lower cost. We have had no problem with service interruptions.

Sorry this sounds like an advert but we are happy with the service.

Tim

Permalink Reply by Peter Luckham on September 24, 2020 at 15:54

Hi Tim

Thanks - that's good to know - seems live a varied experience across the estate, but that some people are getting good speeds and service from them.

Peter

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