Latest Activity

Paul Lincoln commented on Paul Lincoln's event 'Launch of the Golden Lane Bike Project'
7 hours ago
An event by Paul Lincoln was featured

Launch of the Golden Lane Bike Project at Outside Community Centre and around the estate

December 14, 2024 from 2pm to 3pm
7 hours ago
Paul Lincoln posted an event

Launch of the Golden Lane Bike Project at Outside Community Centre and around the estate

December 14, 2024 from 2pm to 3pm
7 hours ago
Jax posted a discussion
Tuesday

Facebook

There are four Golden Lane Estate related facebook accounts and you can follow them here: goldenlaneEC1 

Golden Lane Estate / RCS site 

Save Bernard Morgan House

City of London

Forum

HEALTH & WELLBEING

170 discussions

ESTATE OFFICE ANNOUNCEMENTS

608 discussions

GENERAL COMMENTS & QUERIES

1411 discussions

MAJOR WORKS & PROJECTS

127 discussions

COLPAI

Site of former Richard Cloudesley School

168 discussions

BERNARD MORGAN HOUSE

16 discussions

COMMUNITY CENTRE

21 discussions

ITEMS FOR SALE OR RECYCLE

235 discussions

I'm interested to know any resident's experiences of full fibre (FTTH) Broadband (where you have had optical fibre cable installed directly into your home), as I am considering signing up.

  • Which provider did you sign up to?
  • Are you happy with the service?
  • Is it a reliable service?
  • Do you get the speeds that you were promised?
  • Have you needed to use their customer service (after installation) and if so has it been ok?

Please post here or direct message me if you prefer.

Thank you!

Views: 543

Reply to This

Replies to This Discussion

We have Community Fibre and have had excellent customer service and few problems
I have had community fibre for over a year it’s not very good at all . I have had so many issues and the speed is not at all what they promised and since kick down constant dropouts .
You also have to have a modem and a router and they had to drill a hole through my front door frame and run cables around to phone point .. I’m looking elsewhere now too let me know what you find.

Hi Jax

Thanks for sharing your experience.  It seems from the postings so far that most people have gone with Community Fibre and the different experiences are quite varied across the Estate.  It might be interesting to see which building each person is located in to see if the issues are related to specific buildings / parts of the infrastructure.

My understanding is that each provider runs their own fibre cable, so if you switch provider then the existing cable has to be replaced by the new provider.  This is one reason that I have so far held off.  I understand that this will change once Openreach provide service and can lay a cable that can be reused regardless of future changes in provider.  So I would be interested to know if your new provider can confirm if this is the case or not.

I’m in Cuthbert Harrowing 

OK - thanks

Hi Peter,

We have Community Fibre in Hatfield House. We are happy with it especially when, after finding that they had uprated their service speeds, I called them and they doubled our speed to 400Mb at a lower cost. We have had no problem with service interruptions.

Sorry this sounds like an advert but we are happy with the service.

Tim

Hi Tim

Thanks - that's good to know - seems live a varied experience across the estate, but that some people are getting good speeds and service from them.

Peter

RSS

© 2024   Created by GLE Website Comms Team.   Powered by

Badges  |  Report an Issue  |  Terms of Service